ITS Service Status Report

Unscheduled Outage — Resolved

MiServer Host Failure

Services Affected: MiDatabase, MiServer

Start Time: 02/22/2021 10:34 am

Service Restored: 02/24/2021 7:36 pm

Issue Symptoms: Degradation

A physical host serving MiServer failed. All servers on that host should have been restarted on another host. Users are
encouraged to login and check their MiServer VMs.  Here is a list of servers that were affected:

AX-PCM-WEB6    
bdds-macc-dev-2    
btp    
caen-infosource1    
caen-keybox02    
caen-sw-admin02    
ccp57-mysql    
CONNECT2    
cs-m-mon-32    
dazelnonprod    
DB-caen-sw01    
DB-IderaDMProd    
DB-recon2    
ddssites    
desida    
duo-prod-m1    
euc-print-pp07    
EUC-T-MBAMDB2    
fpprd2-mysql    
GeneticsStudy    
hms-sepsis    
hsg-dev-web-03    
hypnos    
icamshinyserver    
ioe-apps-testbed    
ITS-EXNP-MBX-M1    
its-fp-prod01    
ITS-MYLStgWA01    
ITS-TABPRDWK01    
keeler    
kresgedev    
lsa-dcs-mysql    
ltp-web    
marcomm-ai-apps    
mcdev-ramp-report-m1    
mcqa-rloader    
mcqa-wso2-ei-m1    
M-ipvs8    
mitn-automation    
mmbinternalwebsite    
mongo3-gold    
mos-ubuntu18-gold    
mousepad    
mrlb-prd    
netbasilisk-pwa    
netreg-engin    
net-webapps-macc    
NSO-Expedition    
nur-pmo-images    
nur-pmo-webp-01    
o2o-dev    
onr-survey    
p-coquette    
pex-appz    
pinndevweb1    
pinnqaweb1    
prdgw1    
printtest-mysql    
pt-amsql    
pt-count    
punch    
rackir01-mysql    
rafting    
recon2    
rhel8-mysql    
sandbox2-ora    
smtd-www-dev    
sph-development    
sswin-dev01    
ssw-tst-fmp17    
testovpr    
TowerofBabel    
uaabackup    
umodqa-slave1    
vdi-connpra73    
vsi-ngfwtsa01    
yoltok    
yoshi    

If you are still experiencing issues, please contact the MiServer support team (miserver.support@umich.edu)
 

Who is Impacted? MiServer, MiDesktop customers

Next Update: Resolved at time of reporting

Technical Details

Service Type: Production

Server Name: vci-prm32.dsc.umich.edu

Comments:

Virtual machines restarted on other hosts.

Groups Notified:

  • miserver.notify

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.