ITS Service Status Report

Service Degradation — Resolved

Border Related Issue

Services Affected: Internet

Start Time: 04/27/2021 10:15 pm

Service Restored: 05/05/2021 10:51 pm

Issue Symptoms: None

We are experiencing an issue at the border currently however it is not customer impacting.

Technicians are trouble-shooting the problem and we will update this status page when we have full understanding of the issue.

Who is Impacted? No impact to campus is expected

Next Update: 4/28/21 @ 9:00 am

Technical Details

Service Type: Production


4/27/2021 - 11:30 pm - On-call technicians have been dispatched to do onsite trouble-shooting.

4/28/2021 @ 12:30 am - Technicians have implemented a work-around and will continue trouble-shooting in the morning. 

5/5/21 @ 10:45 pm - Technicians have replaced a Network Appliance at Arbor Lakes.

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.