ITS Service Status Report

Scheduled Maintenance — Resolved

MCommunity software upgrade

Services Affected: MCommunity software upgrade

Start Time: 05/15/2021 11:00 pm

Maintenance Completed: 05/16/2021 2:44 am

Issue Symptoms: Intermittent issues

An upgrade to the software that powers MCommunity is available, and IAM Operations staff will be performing the upgrade during the maintenance window on May 15th-16th.

The servers will be upgraded one at a time, and no direct end-user impact should be noticed. Applications which make LDAP connections to individual MCommunity servers instead of to load-balanced resources may see connection errors when their particular MCommunity server is being restarted after the upgrade. If this happens, please retry the connection again after a few minutes. is a load-balanced resource and will remain functional during the upgrade.

Who is Impacted? Users of MCommunity services

Next Update: Sunday May 16th after the maintenance is completed

Technical Details

Service Type: Production

Server Name: Various


All servers have been upgraded.

Groups Notified:

  • edscoreteam

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.