ITS Service Status Report

Scheduled Maintenance — Resolved

Ann Arbor campus - Voice Services infrastructure redundant cable moves

Services Affected: Voice Services

Start Time: 05/18/2021 6:00 am

Maintenance Completed: 05/18/2021 7:04 am

Issue Symptoms: None

Update 5/18/21 7:00am:

This maintenance has been completed successfully.

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During this scheduled maintenance, we will be moving redundant voice gateway and server connections from switch s-SEBDN-D25-1 to switch s-SEBDN-B14-1 in the School of Education building.   Due to system redundancy, there will be no impact to telephone service, or contact centers with this maintenance.   

Who is Impacted? No impact to faculty, staff, or students

Next Update: Expect no further update. We will close and update notes when the maintenance is completed successfully.

Technical Details

Service Type: Production

Comments:

Update 5/18/21 7:00am:

The link migrations from s-SEBDN-D25-1 to s-SEBDN-B14-1 are complete.  The following devices are now diversely connected to the D25 and B14 top of the rack switch.

r-SIPGW-SEB-1
r-SIPGW-SEB-2
r-SIPGW-SEB-3
r-SEBCUBE
voip-sipgw1-seb-tww
UCS-SEB

Switch Expert has been moved to the B14 switch as well.

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Moving the following list of connections from TOR switch s-SEBDN-D25-1 to TOR switch s-SEBDN-B14-1 switch:
r-SIPGW-SEB-1  
r-SIPGW-SEB-2  
r-SIPGW-SEB-2
r-SEBCUBE  
voip-SIPGW-SEB-TWW  
Switch Expert; GB-1
UCS-SEB-1, Te-1

ITS contacts: 

Phil Camp, philc@umich.edu

James Bergman, jbergm@umich.edu

Mike Bear, mbear@umich.edu

 

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.