ITS Service Status Report

Service Degradation — Resolved

ARC HPC Proxy Server Down

Services Affected: Research HPC

Start Time: 05/13/2021 9:17 am

Service Restored: 05/13/2021 11:34 am

Issue Symptoms: Degradation

The current ARC proxy server is down; we are diagnosing the issue currently.  Only users trying to access data outside UM's network are impacted.

Who is Impacted? A subset of Great Lakes, Lighthouse, and Armis2 users

Next Update: 2021-05-13 2:00pm

Technical Details

Service Type: Production

Server Name: Great Lakes, Lighthouse, Armis2

Comments:

Issue resolved 5/13/2021 11:34am. 

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.