ITS Service Status Report

Scheduled Maintenance — Resolved

MPrint Service Maintenance for Single Sign On Upgrade

Services Affected: MiWorkspace, MPrint as a Service, Campus Computing Sites

Start Time: 06/12/2021 10:00 pm

Maintenance Completed: 06/12/2021 10:59 pm

Issue Symptoms: Intermittent issues

Students, faculty, staff, and guests may briefly be unable to print using File - Print to campus printers from any computers (including personally owned/managed devices) while the primary application server is prepared for Single Sign On (SSO). Mcard authentication on printers/multifunction devices, releasing Follow-Me print jobs with the MPrint Mobile app, and logging into https://accounts.miprint.it.umich.edu may also fail.

Please note, the server will not be down during the entire maintenance period, but at any given time during this window, the server will briefly go offline for a required reboot. 

Who is Impacted? Students, Faculty, and Staff with MPrint printers installed on their devices

Next Update: 11:00pm, Saturday 6/12

Technical Details

Service Type: Production

Server Name: accounts.miprint.it.umich.edu

Comments:

Server was successfully prepared for SSO and verified links to application pages resolve correctly.

Groups Notified:

  • euc.print

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.