ITS Service Status Report

Emergency Maintenance — Resolved

Network Hardware Reboots at Boyer and Angell, Mason, Tisch Hall

Services Affected: In-building Networks

Start Time: 07/30/2021 5:00 am

Maintenance Completed: 07/30/2021 8:19 am

Issue Symptoms: Outage

On July 30 between 5-8am, we will be rebooting network hardware at Boyer Building, as well as Angell, Tisch, and Mason Halls. During the reboot, devices connected to the switches will be unavailable. This includes wired and potentially wireless networking including, but not limited to, printers, desktop computers, wireless access points. 

Who is Impacted? Users around 231 Boyer, users at Angell, Tisch, Mason Halls

Next Update: July 30, 9 am

Technical Details

Service Type: Production

Comments:

All switches have improved monitoring. Only 1 switch was rebooted, no major service impacts were felt. CM July 30, 8:20 am

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This is to improve monitoring on these switches. 

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.