ITS Service Status Report

Unscheduled Outage — Resolved

Globus Service for Turbo Sensitive Data and UMich Box not authenticating users

Services Affected: Research Storage, Globus Transfer service

Start Time: 07/30/2021 5:28 pm

Service Restored: 08/02/2021 11:49 am

Issue Symptoms: Inaccessible

Transfer of files to some Sensitive Turbo Volumes and to UMich Box users via Globus.

Who is Impacted? Users of Gobus service

Next Update: Monday 12:00 PM

Technical Details

Service Type: Production

Server Name: globus-phi-xfer1


Applied updated rpm packages that resolved some file permission issue prevent people from accessing the globus service.

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.