ITS Service Status Report

Scheduled Maintenance — Resolved

Update MiDesktop database

Services Affected: Desktop Virtualization

Start Time: 09/18/2021 11:00 pm

Maintenance Completed: 09/19/2021 12:02 am

Issue Symptoms: None

The MiDesktop team will be working with MiDatabase to upgrade the existing production and CAEN dedicated databases by migrating the events and composer databases to a new MiDatabase instance. During the maintenance period, linked clone pools will be updated to never refresh which will keep linked-clone desktops available - this setting will be reversed after the maintenance. This maintenance does not affect end users. There is no action required by MiDesktop customers following the maintenance.

Who is Impacted? Customers and end users of MiDesktop

Next Update: Upon completion of maintenance

Technical Details

Service Type: Production

Comments:

Maintenance completed successfully without service interruption

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.