ITS Service Status Report

Scheduled Maintenance — Resolved

PCI Gateway - timestamp and database application deployment

Services Affected: PCI Enclave, PCI Gateway

Start Time: 10/16/2021 11:05 am

Maintenance Completed: 11/08/2021 1:09 pm

Issue Symptoms: None

UM Campus Merchants that have integrated with the ITS PCI Gateway will experience an outage for about 45 minutes or less.  During that time they will not be able to process credit card transactions.  Changes include:

- Code updates to check for credit card request timestamps of 5 minutes or greater that the current time, which matches how the vendor Nelnet processes credit cards.

- Database updates to allow auto-incrementing of the ID number

- Application for entering and modifying data

 

Who is Impacted? Merchants that use the ITS PCI Gateway for processing credit card payments

Next Update: 10/17

Technical Details

Service Type: Production

Server Name: p-its-interstitial.enclave.it.umich.edu

Comments:

Implemented as expected, no issues

Groups Notified:

  • mtbenn

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.