ITS Service Status Report

Scheduled Maintenance — Resolved

WiFi Upgrade at the Gerstacker building

Services Affected: In-building Networks, MWireless, MGuest, MSetup & Eduroam

Start Time: 01/12/2022 7:00 am

Maintenance Completed: 01/17/2022 7:50 am

Issue Symptoms: Degradation

We're thrilled to be providing a new WiFi network with more speed, reliability and security. 

On Wednesday, January 12 between 7:00 AM and 11:00 AM, we will be replacing wireless access points at the Gerstacker building .  Wireless service may be unavailable or sporadic during this time.

This maintenance will only affect wireless devices.  Cellular and wired service will not be affected. 

While no significant disruption is expected, wireless users may need to work temporarily in a different area of the building while access points closest to them are being replaced.

For more details, please visit the project web site at https://its.umich.edu/projects/wifi-upgrade/

Who is Impacted? WiFi Users at Gerstacker

Next Update: When the work has been completed

Technical Details

Service Type: Production

Comments:

Due to on-site locations, we were unable to complete the swap of APs on Jan. 12. We will return to complete the swap of APs at a later date. We apologize for any confusion and potentially degraded wifi; we are working to resolve this quickly. 

All APs were replaced and tested pending the results of the post site survey. If any updates or changes need to occur, we will work with local team to resolve the issue.

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.