ITS Service Status Report

Emergency Maintenance — Resolved

eResearch Proposal Management Maintenance

Services Affected: Research Administration Application Service

Start Time: 01/21/2022 5:00 am

Maintenance Completed: 01/21/2022 5:55 am

Issue Symptoms: Outage

eResearch Proposal Management will be offline for an SF424 update on Friday morning, 1/21/22, from 5 am - 6 am. System will not be available to customers during this time.

This critical fix is needed by many customers applying to NIH grants on or after 1/25/2022.

Who is Impacted? Users of eResearch Proposal Management

Next Update: 1/24/22 at 6:30 a.m.

Technical Details

Service Type: Production

Server Name: its-erpmprd90

Comments:

1/21/2022-  eRPM patch successfully applied and store was reopened at 5:55 a.m.

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.