ITS Service Status Report

Emergency Maintenance — Resolved

Deploy Workaround for Campus WiFi Networks

Services Affected: In-building Networks, MWireless, MGuest, MSetup & Eduroam

Start Time: 01/26/2022 11:00 pm

Maintenance Completed: 01/27/2022 12:10 am

Issue Symptoms: Outage

Users are reporting intermittent issues connecting to WiFi in various locations across campus.

Our vendor has recommended a workaround that we intend to deploy at 11pm tonight in our standard WiFi maintenance window.

We will update this status page at the end of the maintenance period once we have verified the results of the changes.

1/27.22 @ 12:10 am - The workaround was deployed successfully and all affected APs were recycled to restore normal operation.

Who is Impacted? WiFi Users on Campus

Next Update: When the work has been completed

Technical Details

Service Type: Production

Comments:

1/27.22 @ 12:10 am - The workaround was deployed successfully and all affected APs were recycled to restore normal operation.

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.