ITS Service Status Report

Scheduled Maintenance — Resolved

PaperCut SSL Certificate/Job Ticketing Upgrade

Services Affected: MiWorkspace, Campus Computing Sites

Start Time: 06/27/2022 10:00 pm

Maintenance Completed: 06/27/2022 10:51 pm

Issue Symptoms: Outage

Update 6/27 10:53pm - maintenance successfully completed.

 

Students, faculty, and staff trying to login to multifunction printers will be unable to, briefly, while the PaperCut service is restarted on our application server to incorporate a new SSL cert and Job Ticketing hotfix. Included in this outage is the ability to release Follow Me print jobs via the mprint.umich.edu/release printing application as well as use of the MPrint Mobile app. The outage is expected to be very brief. Printing to printers via mprint.umich.edu or that are locally installed on users' devices will not be impacted.

Who is Impacted? Students, Faculty, Staff, and Guest Users of MPrint Service

Next Update: 11:00pm, Monday 6/27

Technical Details

Service Type: Production

Server Name: accounts.miprint.it.umich.edu

Comments:

Maintenance successfully completed

Groups Notified:

  • euc.print

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.