ITS Service Status Report

Emergency Maintenance

FXB Network Core UPS - Emergency Maintenance

Services Affected: Data Center Services

Start Time: 08/03/2022 9:27 am

Anticipated End Time: Unknown

Issue Symptoms: Degradation

The vendor has replacement batteries on order.

What we are doing:  The uninterruptible power supply (UPS) for the FXB network core has been degraded.  The UPS is online and fully protecting the network core, but one of four battery trays has failed and been removed.  This impacts the amount of runtime(down to 29 minutes) available in case of a utility power failure.  

Why we are doing this: We are conducting this emergency maintenance to replace the 4th battery tray on the FXB UPS.  We are engaging the UPS service vendor to get the batteries and perform the repair.

Who will be impacted: No one is impacted.  The batteries are modular and hot-swappable.   The UPS will remain online and protecting the FXB network core during the repair.

Who is Impacted? No impact

Next Update: Upon ETR for batteries.

Technical Details

Service Type: Production

Server Name: None

Groups Notified:

  • elakin

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Contact the ITS Service Center for more information or to report additional impacts.