ITS Service Status Report

Scheduled Maintenance — Resolved

Slack: "Backfill" of Channel Manager Role for U-M Slack

Services Affected: U-M Slack

Start Time: 09/29/2022 6:00 pm

Maintenance Completed: 09/30/2022 1:35 pm

Issue Symptoms: None

The ITS Collaboration team is working with Slack to backfill the channel manager role for all channels across the U-M Slack Enterprise Grid. For channels without a channel manager assigned, whoever created the channel will be given the role if they have an active account and remain in the channel. Channels created after the channel manager role existed should already have a channel manager and will be unaffected by this change.

This change should not result in any downtime and should take effect immediately.

Slack is scheduled to initiate the backfill on 9/29/22 at 6PM ET

Who is Impacted? U-M Slack Users

Next Update: 9/30 8:00 AM

Technical Details

Service Type: Production

Comments:

Maintenance completed without incident, testing in prod confirmed that channel managers have properly populated

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.