ITS Service Status Report

Service Degradation — Resolved

Turbo Storage: Back-end switch issues.

Services Affected: Research Storage, Turbo Research File Service

Start Time: 09/28/2022 12:00 pm

Maintenance Completed: 09/28/2022 5:00 pm

Issue Symptoms: Degradation

One of the new leaf switches for Turbo is down due to memory issues.  It is scheduled to be replaced on Monday morning.  We have redundant switches, so users should not see any loss of connectivity to any data, or any outages when the switch is replaced.  

 

Update 9/27 6pm;  This work was delayed due to parts availability.  This work will occur 9/28 at noon. 

Update 9/28 5pm;  Replacement switch is in and looks good.

Who is Impacted? Users of the Turbo Service

Next Update: 9/28 5pm

Technical Details

Service Type: Production

Comments:

Switch was replaced and checked by Dell and the Storage Team.

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