ITS Service Status Report

Service Degradation — Resolved

Issues loading and sending messages in Slack

Services Affected: U-M Slack

Start Time: 11/23/2022 11:09 pm

Service Restored: 11/25/2022 10:26 am

Issue Symptoms: Degradation

Service restored. 

 

From Slack Status:

Some customers may be experiencing issues loading content or sending new messages. We are investigating and we're very sorry for the disruption.

 

Slack Status Update:

We have restored functionality to many of the affected features, including sending and receiving messages, huddles, and workflows.

Some customers may be experiencing search issues in Slack. We're very sorry for the disruption, and we're working to resolve this as fast as we can.

Nov 24, 2:46 AM EST

 

From Slack Status:

We've found that searching for messages and files may be slow, and searching for members/groups may fail. Additionally, any recent changes (~7 hours) to channels/files will not appear in searches or the Admin Dashboard. 

Nov 24, 9:25 AM EST

Who is Impacted? Some users of Slack

Technical Details

Service Type: Production

Comments:

Search and messaging has been restored. 

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.