ITS Service Status Report

Unscheduled Outage — Service Restored

Rolling Power Outage on North Campus for the next 2 hours

Services Affected: In-building Networks, Internet, Power Outage at Northwood Apartments 1-5

Start Time: 02/27/2023 12:39 pm

Service Restored: 02/28/2023 1:04 pm

Issue Symptoms: Outage

At 12:25 there is a power outage at Northwood Apartments 1-5. Users working in this building may experience issues when connecting to wired and wireless networking. This outage affects, WiFi, PCs, printers, VoIP phones, etc. Technicians have been contacted and working to restore the Network

At 13:49 The High Voltage Team is at Northwood Apartments investigating and  DPS is at Northwood in vestigating. At this time only Northwood 1 and 2 still have no power. Northwood 4 and 5 service has been restored

At 14:30  DPS stated that it is not DTE issue. It is a Facilities Service Center issue, they are replacing a cable and the power should be back on soon. She also said that Northwood 1, 2 and 4 currently have no power until this is fixed

February 28, 2023, at 10:15 I called the Facilities Service Center said that Steve Pringle is doing a rolling power outage on North
Campus for the next 2 hours to find the ground fault because right now he doesn't know where it is coming from

Who is Impacted? Students, Faculty, Staff

Technical Details

Service Type: Production


Service has been restored

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.