ITS Service Status Report

Scheduled Maintenance

Vcenter maintenance

Services Affected: MiDatabase, MiServer

Start Time: 08/26/2023 11:25 am

Anticipated End Time: Unknown

Issue Symptoms: Outage

9/21/23 - We are still working to restore access to vCenter to customers. There is currently no ETA. Users should contact miserver.support@umich.edu if they need to execute actions against their VMs.

9/8/23 - We hope to have a process for accessing vCenter implemented early next week.

9/7/23 - We continue to work with the appropriate groups to establish a more secure method for accessing the vCenter interface, and will provide another update as soon as we can.

9/5/23 - We are working on a process to quickly provide customers access via a more secure method.  We will provide the necessary information and steps as soon as our configuration and testing is completed.

 

Due to unforeseen circumstances vcenter will not be available until the situation is resolved.  

For managed servers please contact your managed linux support or managed windows support teams

For unmanaged servers please contact your MiServer support

Who is Impacted? MiServer customers

Next Update: When vCenter access is restored

Technical Details

Service Type: Production

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.