ITS Service Status

Upcoming Maintenance RSS

Scheduled Maintenance

East Hall switch maintenance on 4th Floor

Start Time: 07/07/2020 5:00 am

Anticipated End Time: 07/07/2020 7:00 am

UMnet received reports of input errors on the mentioned switch via the monitoring system. During the maintenance activity an outage of few minutes is expected to affect the network services ( Wired network connections, Printers, Door...

Scheduled Maintenance

Top of Rack switch Mtce - s-sebdn-d25-1

Start Time: 07/07/2020 5:00 am

Anticipated End Time: 07/07/2020 7:00 am

UMnet received reports of input errors on the mentioned switch via the monitoring system. The switch is dual homed, We do  not expect any outage with the network services during the replacement of the fiber optics on both ends (...

Scheduled Maintenance

Electrical Maintenance - School of Education 7/7 7AM - 11AM

Start Time: 07/07/2020 7:00 am

Anticipated End Time: 07/07/2020 11:00 am

07/07/20 07:00 - 11:00 This is a notification of an electrical shutdown scheduled at the School of Education Building. There will be a degradation in both wired and wireless coverage in and around the 2321 IT Closet for electrical panel...

Scheduled Maintenance

Configure the Corsas at SEB and Arbor Lakes for CIFs v.3

Start Time: 07/08/2020 6:00 am

Anticipated End Time: 07/08/2020 7:00 am

These network border security enhancements are expected to be transparent to the U-M community with no noticeable impact to services/systems and no disruption to network/internet connections. No actions on the part of the U-M community...

Scheduled Maintenance

Bursley Hall Scheduled Power Outage for Electrical Maintenance

Start Time: 07/08/2020 6:30 am

Anticipated End Time: 07/08/2020 3:00 pm

On Wednesday, July 8th, Plant Operations will disconnect power to Bursley Hall for scheduled electrical maintenance.  ITS maintains telephony equipment in the basement of this building.  The ITS Data Center team...

Emergency Maintenance

MiServer - vCenter Maintenance

Start Time: 07/08/2020 5:30 pm

Anticipated End Time: 07/08/2020 6:00 pm

Administrators will be unable to access vcenter.umich.edu to manage their servers.  All servers hosted in MiServer will remain running and be accessible during the maintenance.

Scheduled Maintenance

Ann Arbor Campus - Traditional Voice Services Telephone System - Software Updates

Start Time: 07/09/2020 8:00 pm

Anticipated End Time: 07/09/2020 11:59 pm

Due to system redundancy, there will be no impact to telephone service, or contact centers with this maintenance. During this time,we will be performing Software updates for Traditional phones. Expect no further update.  We will...

Scheduled Maintenance

MiBackup RHEL 6/7 Servers Quarterly OS Patching

Start Time: 07/10/2020 10:00 am

Anticipated End Time: 07/10/2020 2:00 pm

At 10:00 am, all MiBackup servers will be taken offline for patching.  While the servers are being patched and rebooted, restore and backup activity will be unavailable.  This maintenance occurs at 10:00 am in order to avoid...

Scheduled Maintenance

Bursley Hall Scheduled Power Outage for Electrical Maintenance

Start Time: 07/11/2020 7:00 am

Anticipated End Time: 07/11/2020 2:00 pm

On Saturday, July 11th, North Campus Utilities Electric Shop will disconnect power to Bursley Hall for to perform a scheduled electrical preventive maintenance. The elevators and equipment, including building network...

Scheduled Maintenance

AFS fileserver reboot for OS patching

Start Time: 07/11/2020 11:00 am

Anticipated End Time: 07/12/2020 3:00 am

What we are doing: AFS fileservers are receiving quarterly patching and reboot. Why we are doing this: Patching is needed for security. Who will be impacted: Users of AFS will be temporarily unable to access their volume during the...

Scheduled Maintenance

Firmware updates for Domain controllers

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/19/2020 7:00 am

Will be updating firmware on 5 physical servers supporting UMROOT AD.   This will span over 2 weekend during respective maintenance windows.  

Scheduled Maintenance

MRequest/FootPrints Server Unavailable During OS Patching

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/12/2020 3:00 am

ITS Systems Support will be performing quarterly MiServer RedHat OS patching on the MRequest web and database servers as part of a larger patching effort. During the time in which patching is actually being patched the web interface...

Scheduled Maintenance

Quarterly Linux Production Patching

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/12/2020 3:00 am

System Support Unix will be patching and rebooting all Production Linux servers.  Individual teams will be notified via contact info in purpose files.  If exceptions are needed, please request them in response to that email.

Scheduled Maintenance

Upgrade OS on NCDC F5 Load Balancers

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/12/2020 3:00 am

UMNet Technicians will be upgrading the OS on the NCDC F5 Load balancers to support TLS 1.3.  The load balancers are redundant, and will be taken down one at a time to minimize impact.  No outage is expected during the upgrade.

Scheduled Maintenance

Mail Relay: Update DNS for New Infrastructure

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/11/2020 11:30 pm

As communicated previously to users of the ITS Mail Relay service, and having completed the planned testing period, we will be updating the DNS entry for mail-relay.itd.umich.edu to point to new service infrastructure. We anticipate...

Scheduled Maintenance

MPrint Linux Server Patching

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/12/2020 3:00 am

This is a courtesy posting for our customers regarding patching that is scheduled by our server group, MiServer. Students, faculty, staff, and guests may periodically be unable to print using the install-free web application at...

Scheduled Maintenance

BlueCat DNS view name change

Start Time: 07/11/2020 11:00 pm

Anticipated End Time: 07/11/2020 11:59 pm

The DNS view name will be changed from "Default View" to "DefaultUMNET" because the space character in the name prevents some new features from working. This affects BlueCat API users, who have been sent an email with details. There will...

Scheduled Maintenance

Install Sysmon monitoring in PCI Enclave

Start Time: 07/12/2020 12:00 am

Anticipated End Time: 07/12/2020 3:00 am

Package install requires no reboot.  No customer impact expected.

Scheduled Maintenance

Electrical Shutdown at Gerstacker Carl A Building effecting first floor on July 12, 2020 from 06:00 to 10:00

Start Time: 07/12/2020 6:00 am

Anticipated End Time: 07/12/2020 10:00 am

July 12, 2020, from 06:00 to 10:00 This is a notification of an electrical shutdown scheduled at the following building: Gerstacker Carl A Building on the first floor   This shutdown will result in a total power outage....

Scheduled Maintenance

MiServer Managed Windows: Agent Settings Refresh

Start Time: 07/12/2020 6:00 am

Anticipated End Time: 07/12/2020 7:00 am

The MiServer Managed Windows Service will be changing the way antimalware settings are applied to ensure consistency across the servers we manage. These changes will be non-disruptive. No reboots or service restarts are...

Scheduled Maintenance

Exchange Monthly Microsoft Security Maintenance

Start Time: 07/16/2020 10:00 pm

Anticipated End Time: 07/16/2020 11:30 pm

Users may experience client disconnects as databases are failed over and servers are rebooted.

Scheduled Maintenance

ServiceNow Vendor Host Network Upgrade

Start Time: 07/17/2020 8:00 pm

Anticipated End Time: 07/18/2020 3:00 am

ServiceNow we will run a network upgrade to improve the backbone network. ITS ServiceNow production and sub-production instances in the US datacenters (IAD/SJC) will be impacted. Maintenance Details: Network backbone upgrade...

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instance 17 Deployment

Start Time: 07/18/2020 11:00 pm

Anticipated End Time: 07/19/2020 7:00 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 7/18/2020 and ending by 7:00am on 7/19/2020. Users will be unable to use the application during this...

Scheduled Maintenance

Web Virtual Hosting non-prod PHP 7.2 upgrade to PHP 7.3

Start Time: 07/18/2020 11:00 pm

Anticipated End Time: 07/19/2020 1:00 am

The ITS Web Hosting team will be upgrading the non-production PHP 7.2 web servers for ITS Web Virtual Hosting to PHP 7.3 in order to add support for Drupal 9.  During the maintenance period, there may be brief periods of time when the...

Scheduled Maintenance

MiServer Host Patching

Start Time: 07/20/2020 8:00 am

Anticipated End Time: 07/24/2020 5:00 pm

No outage or impact to users is expected during the patching process.

Scheduled Maintenance

MiServer Managed Windows Monthly Patching

Start Time: 07/22/2020 9:00 am

Anticipated End Time: 07/27/2020 9:00 am

Standard monthly security patches will be applied. Patching of all MiServer Managed Windows servers will take place during their regularly scheduled patch times. Please inform your customers about the upcoming reboots associated with this...

Scheduled Maintenance

DirectAccess Monthly Patching

Start Time: 07/25/2020 11:00 pm

Anticipated End Time: 07/26/2020 1:00 am

  Standard monthly security patches will be applied to the DirectAccess servers. The DirectAccess environment is configured in High Availability so no outage is expected during...

Scheduled Maintenance

Update Container Service software

Start Time: 07/25/2020 11:00 pm

Anticipated End Time: 07/26/2020 1:00 am

Hosted applications will experience brief downtime, generally less than 2 minutes. The Container Service team will be performing routine operating system updates on the production Container Service cluster.

Scheduled Maintenance

Production Oracle Enterprise Database Patching

Start Time: 07/25/2020 11:00 pm

Anticipated End Time: 07/27/2020 7:00 am

Non-disruptive Oracle Exadata Prod patching on PRD2 will start on Saturday, July 25 starting at 11:00 PM EDT and end approximately on Monday, July 27th at 7:00 AM EDT.  We are using a rolling process to upgrade the...

Scheduled Maintenance

MiServer Managed Windows Non-Production Quarterly Maintenance

Start Time: 07/29/2020 9:00 am

Anticipated End Time: 08/03/2020 9:00 am

MiServer Managed Windows non-production servers will be patched during their selected patch times. This round of patches will deploy non-security updates and configuration changes. This maintenance does not replace the regular monthly...

Scheduled Maintenance

MiServer Managed Windows Production Quarterly Maintenance

Start Time: 08/05/2020 9:00 am

Anticipated End Time: 08/10/2020 9:00 am

MiServer Managed Windows production servers will be patched during their selected patch times. This round of patches will deploy non-security updates and configuration changes. This maintenance does not replace the regular monthly...

Scheduled Maintenance

Crashplanner Migration

Start Time: 08/17/2020 9:00 am

Anticipated End Time: 08/18/2020 4:00 pm

Crashplanner will be down as we migrate Code42 Crashplan to the cloud.  Account changes and looks up in crashplanner will be put on hold as we update the backend database to use the new Code42 cloud pointers once the web console...

Scheduled Maintenance

Code42 Crashplan Cloud Migration

Start Time: 08/17/2020 9:00 am

Anticipated End Time: 08/17/2020 4:00 pm

We will be migrating our on premise instance of Code42 CrashPlan to Code42's cloud. Currently our backup archives are stored in their cloud, this will move our web console to the cloud. After this migration, users will login to...

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instance 18 Deployment

Start Time: 09/26/2020 11:00 pm

Anticipated End Time: 09/27/2020 7:00 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 9/26/2020 and ending by 7:00am on 9/27/2020. Users will be unable to use the application during this...

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instance 19 Deployment

Start Time: 12/05/2020 11:00 pm

Anticipated End Time: 12/06/2020 7:00 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 12/5/2020 and ending by 7:00am on 12/6/2020. Users will be unable to use the application during this...

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Contact the ITS Service Center for more information or to report additional impacts.