ITS Service Status

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Scheduled Maintenance

MiServer Managed Windows Monthly Patching

Start Time: 01/20/2021 9:00 am

Anticipated End Time: 01/25/2021 9:00 am

Jan 04 Update: Updated Start and End times. Standard monthly security patches will be applied. Patching of all MiServer Managed Windows servers will take place during their regularly scheduled patch times. Please inform your customers...

Scheduled Maintenance

MPrint Service Admin Password Rotation

Start Time: 01/22/2021 10:00 pm

Anticipated End Time: 01/22/2021 10:05 pm

Students, faculty, or staff trying to print, use the MPrint mobile app, or authenticate to a multifunction device during this window may receive an error while we change the administrator database password for our service. Any interruption...

Scheduled Maintenance

Facilities Service Building A, Electrical Maintenance, Saturday, January 23, 2021 6-10am

Start Time: 01/23/2021 6:00 am

Anticipated End Time: 01/23/2021 10:00 am

On  Saturday, January 23, 2021, 6-10 am, there will be electrical maintenance at Facilities Service Building A.  ITS networks (WiFi and wired), PCs, phones, etc could be affected Once maintenance is completed and we...

Emergency Maintenance

PCI Gateway code update for OLLI

Start Time: 01/24/2021 11:00 am

Anticipated End Time: 01/24/2021 11:15 am

The ITS PCI Gateway will be updated to include a 302 redirect for OLLI credit card transactions to avoid issues experienced by OLLI losing Session ID / cookies during transactions and losing customer payment data.  This update is only...

Scheduled Maintenance

MiDesktop maintenance - BIOS update on CAEN cluster

Start Time: 01/27/2021 7:00 am

Anticipated End Time: 01/27/2021 4:00 pm

MiDesktop will be applying BIOS updates to the hardware cluster that supports the CAEN MiDesktop environment.  The maintenance is non-impactful and invisible to the end user.

Scheduled Maintenance

Remove Old DHCP Relay Configuration from Building Network Routers

Start Time: 01/27/2021 7:00 am

Anticipated End Time: 01/27/2021 8:00 am

This change will remove old DHCP relay (aka "ip helper-address") configuration from 155 building network (DL) routers.  No impact to service is expected.

Scheduled Maintenance

U-M GitLab: Upgrade GitLab Software Version

Start Time: 01/27/2021 5:00 pm

Anticipated End Time: 01/27/2021 8:00 pm

Between 5:00p and 8:00p on January 27th, 2021, the U-M GitLab service will be upgraded to use the most recent version of GitLab. During this window, the service will be unavailable to use.

Scheduled Maintenance

Ann Arbor Campus - Traditional Voice Services Telephone System - Software Updates

Start Time: 01/28/2021 6:00 pm

Anticipated End Time: 01/06/2021 10:00 pm

Due to system redundancy, there will be no impact to telephone service, or contact centers with this maintenance. During this time,we will be performing Software updates for Traditional phones. Expect no further update.  We will...

Scheduled Maintenance

Database Upgrade of IDCARD (MCARD)

Start Time: 01/30/2021 8:00 pm

Anticipated End Time: 01/31/2021 1:00 am

IDCARD ( MCARD) database will be upgraded to Oracle 19c starting at 8pm on Saturday, January 30th. Services depending on this database will be unavailable during the upgrade window. 

Scheduled Maintenance

MiDesktop CAEN vCenter Name Change

Start Time: 01/30/2021 11:00 pm

Anticipated End Time: 01/31/2021 3:00 am

MiDesktop will be updating the FQDN of the vCenter server that supports the CAEN MiDesktop cluster. During the maintenance, CAEN admins will be unable to reach newvcenter.midesktop.it.umich.edu. In addition, CAEN MiDesktop users will...

Scheduled Maintenance

M-Pathways Human Resource (HCMPROD) Oracle PeopleTools Security Patch 8.58.08

Start Time: 01/30/2021 11:00 pm

Anticipated End Time: 01/31/2021 7:00 am

The M-Pathways Human Resource (HCMPROD) will have the Oracle PeopleTools Security Patch applied to version 8.58.08. This will cause an outage to all users while the patch is being applied. This will be done during the normal Saturday 11pm...

Scheduled Maintenance

Central DNS servers - DNSSEC Validation

Start Time: 01/30/2021 11:00 pm

Anticipated End Time: 01/30/2021 11:59 pm

Domain Name Service (DNS) is the service that converts internet names (like www.umich.edu) into network addresses (like 141.211.243.251). ITS is implementing DNS Security Extension (DNSSEC) validation...

Scheduled Maintenance

Upgrade Container Service Software

Start Time: 01/30/2021 11:00 pm

Anticipated End Time: 01/31/2021 2:00 am

Hosted applications will experience brief downtime as we migrate running pods to accommodate the upgrade of the underlying servers.  Downtime will generally be less than a minute. The Container Service will be upgrading to the...

Scheduled Maintenance

ITS Tech Shop Maintenance

Start Time: 02/01/2021 6:00 am

Anticipated End Time: 02/01/2021 8:00 am

The ITS Tech Shop site will be undergoing weekly routine maintenance. Users will be unable to access the site for some portion or all of the maintenance window timeframe.

Scheduled Maintenance

Production Oracle Enterprise Database Patching

Start Time: 02/06/2021 11:00 pm

Anticipated End Time: 02/07/2021 11:00 am

Non-disruptive Oracle Exadata Production patching will start on Saturday, February 6th starting at 11:00 PM EST and end approximately on Sunday, February 7th at 11:00 PM EST.  We are using a rolling process to...

Scheduled Maintenance

Michigan Academic Computing Center 1st Quarter Inspection and 3 year Preventative Maintenance

Start Time: 02/13/2021 7:00 am

Anticipated End Time: 02/14/2021 6:30 pm

None

Scheduled Maintenance

MPathways Student Administration (CSPROD) Peoplesoft Cobol Compiler Upgrade

Start Time: 02/13/2021 11:00 pm

Anticipated End Time: 02/14/2021 7:00 am

The COBOL compiler on the MPathways Student Administration System (CSPROD) will be upgraded during the normal maintenance window starting at 11pm, February 13, 2021 and ending before 7:00am February, 14, 2021  We don't...

Scheduled Maintenance

Update Container Service software

Start Time: 02/20/2021 11:00 pm

Anticipated End Time: 02/21/2021 1:00 am

Hosted applications may experience brief downtime (<3 minutes) as the underlying containers transition to different hosts during the patching process.

Scheduled Maintenance

Michigan Academic Computing Center EPO by pass Key system

Start Time: 02/23/2021 8:00 am

Anticipated End Time: Unknown

None 

Scheduled Maintenance

M-Pathways Human Resource (HCMPROD) Oracle Database 19c Upgrade

Start Time: 03/13/2021 11:00 pm

Anticipated End Time: 03/14/2021 7:00 am

The HCMPROD system will be unavailable while this Oracle upgrade is taking place.

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instances 19 and 20 Deployment

Start Time: 03/20/2021 11:00 pm

Anticipated End Time: 03/21/2021 7:00 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 3/13/2021 and ending by 7:00am on 3/14/2021. Users will be unable to use the application during this...

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instance 21 Deployment

Start Time: 07/17/2021 11:00 pm

Anticipated End Time: 07/18/2021 7:30 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 7/17/2021 and ending by 7:30am on 7/18/2021. Users will be unable to access the application during this...

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instance 22 Deployment

Start Time: 09/25/2021 11:00 pm

Anticipated End Time: 09/26/2021 7:30 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 9/25/2021 and ending by 7:30am on 9/26/2021. Users will be unable to access the application during this...

Scheduled Maintenance

MPathways Student Administration (CSPROD) PeopleSoft Instance 23 Deployment

Start Time: 12/04/2021 11:00 pm

Anticipated End Time: 12/05/2021 7:30 am

MPathways Student Administration will be down for scheduled patching during the regular maintenance window starting at 11:00pm on 12/04/2021 and ending by 7:30am on 12/05/2021. Users will be unable to access the application during...

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